Privacy Policy

Introduction

NayaLook ("we", "our", or "us") provides AI-powered hairstyle visualization tools for salons. This Privacy Policy explains how we collect, use, and protect information when salons and their customers use the NayaLook platform.

Information We Collect

To operate our services, we may collect the following types of information:

• Customer Images: Profile photos or multi-angle photos (such as front, left, and right profile images) uploaded by salons or customers for hairstyle simulation.
• Salon Information: Salon name, email address, business address, contact information, and account credentials used to create and manage salon accounts.
• Usage Data: Technical information such as device type, browser type, interaction data, and service usage metrics to improve platform performance.
• Support Communications: Any information provided when contacting us for support or feedback.

How We Use Information

The information collected is used for the following purposes:

• To generate AI-based hairstyle previews for salon customers.
• To operate, maintain, and improve the NayaLook platform.
• To manage salon accounts and provide customer support.
• To analyze platform performance and enhance user experience.
• To ensure platform security and prevent abuse or misuse.

AI Image Processing

Customer images uploaded to NayaLook are processed by artificial intelligence systems to generate hairstyle visualizations. These images are used solely for the purpose of producing the requested hairstyle preview and improving system performance.

Data Storage and Retention

We retain information only for as long as necessary to operate the platform and fulfill the services provided to salons. Images and related data may be stored temporarily for processing and quality improvement purposes.

Data Sharing

We do not sell or rent personal data. Information may be shared only with trusted infrastructure providers and service partners required to operate the platform, such as cloud hosting or AI processing providers. These providers are required to maintain appropriate security and privacy protections.

Data Security

We implement industry-standard security measures to protect information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.

User Rights

Salons may request correction or deletion of their account information by contacting us. If a salon wishes to remove customer images or associated data from the platform, they may request deletion through our support channels.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The updated policy will always be published on this page with the latest revision date.

Contact

For privacy inquiries, contact nayalook4salons@gmail.com